Shipping Policy

Introduction
At D-Ray Publications, we aim to deliver your order quickly and safely. This Shipping Policy outlines our shipping methods, timeframes, costs, and related terms.

Processing Time
Orders are processed within [3-5] business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Methods & Delivery Times
Standard Shipping: [10-14] business days. Express Shipping: [3-5] business days. International Shipping: Delivery times vary by destination. Note: Delivery times are estimates and may be affected by factors beyond our control (e.g., customs delays, weather conditions).

Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. Free shipping may be available on large orders (inquire at DeeRayPublications@gmail.com).

Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number and link to track your package.

International Shipping
Customers are responsible for any customs duties, taxes, or import fees. We are not responsible for delays caused by customs clearance.

Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to collect, the customer will be responsible for reshipping costs.

Damaged or Lost Packages
If your order arrives damaged, please contact us within 7 days with photos of the damage. If your package is lost in transit, we will work with the carrier to resolve the issue.

Contact Us
For questions about shipping, please contact us at: DeeRayPublications@gmail.com